Alan Williams Esp #178

Alan Williams Eps #178 the Founder and CEO of The award -winning SERVICEBRAND. Three areas of Brand Identity, Employee Engagement and Customer Experience.

His approach facilitates and enables delivery of a customer experience strategy through alignment and co-ordinated execution.

Three areas of Brand Identity, Employee Engagement and Customer Experience.The result is a consistent “on brand” customer service experience delivered by a team of brand ambassadors which, in turn, achieves improved business performance, increased employee and customer loyalty, retention and advocacy, and a culture of customer experience innovation and ideas to improve customer experience. http://www.servicebrandglobal.com/

 

Alan Williams is an  international speaker and published author whose co-authored books about values “THE 31 PRACTICES: Release the Power of your Organization’s VALUES Every Day”, “My 31 Practices: Release the Power of your Values for Authentic Happiness” and “The Values Economy, How to Deliver Purpose-Driven Service for Sustained Performance” have received international critical acclaim. The next book, “Supercharging the Customer Experience: How Organizational Alignment Drives Performance” will be published in April 2024.

You can reach out to him on his website. http://www.servicebrandglobal.com/

Other similar topics,  discovering and aligning with our core values is vital for personal and professional growth. By understanding our values, we gain clarity in decision-making and purposeful direction in life. Exploring our values allows us to create a solid foundation for success, fulfillment, and meaningful relationships. To tune into our values is to unlock our true potential and pave the way for a purpose-driven life.

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